FAQs

1. Pelican / Peli BioThermal is one of three divisions of Pelican Products. Each division focuses on a different market segment and offers products and services to meet the needs of that segment. The Pelican divisions are Consumer, Professional, and BioThermal.
2. Peli Products and Peli BioThermal are brand names used in Europe. Pelican Products and Pelican BioThermal are brand names used in the rest of the world.

Search available product sizes in our Solutions Finder.

1. No, the same vacuum insulation panel (VIP) assemblies and outer boxes can be used for all temperature ranges, but the TIC panels within are different and meant for refrigeration (Series 4), controlled ambient (Series 22) and frozen (Series 20M & 50M) requirements.
    
2. You CAN use a matched set of Series 4 (or 22 or 20M or 50M) TIC™ panels or coolant BRICs in any Crēdo™ or CoolGuard™ shippers that match their design size.  For example, a 28L Crēdo™ shipper can use any 28L TIC™ panels, regardless of their PCM temperature range; making them modular to use.

Please contact Customer Support at 763.335.6285 or info@pelicanbiothermal.com for assistance. 

No, please contact Customer Support at 763.335.6285 or info@pelicanbiothermal.com for more assistance.

Please contact Customer Support at 763.335.6285 or info@pelicanbiothermal.com for assistance.

Yes, for more information visit Crēdo™ Rental or contact Customer Support at 763.335.6285 or info@pelicanbiothermal.com

Yes. Please review our bulk shipper brochure. 

Yes, for more information, contact Customer Support at 763.335.6285 or info@pelicanbiothermal.com

Yes, we offer TIC™ Smart Indicators for our Crēdo™ line. 

Please contact our friendly Customer Support at 763.335.6285 or info@pelicanbiothermal.com